Book Title: Intercultural Communication Training: An Introduction (Communicating Effectively in Multicultural Contexts)
Publisher: SAGE Publications, Inc
Author: Richard W. Brislin
This unique handbook provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, this guide emphasizes those aspects of training that explicitly involve face-to-face communication. The approaches covered apply to any situation where good personal relations and effective communication need to be established with people from different cultural backgrounds.